top of page

Cognitive Document Automation is the use of automation technologies to intelligently automate the acquisition, understanding, and integration of all types of information across an organization, especially unstructured data in documents and emails.

Through cognitive document automation (CDA), which combines multichannel document capture (including mobile) and intelligent OCR, users have the power to quickly and accurately process any document of importance to any business.

Organizations can augment cognitive capture with robotic process automation (RPA) and other "smart" capabilities such as process orchestration and analytics―all within a single, unified Intelligent Automation platform and solution.

Customers can deploy a comprehensive business workflow that manages and optimizes all document and data capture tasks to enable lower operational costs and improved customer engagement.

Transform your manual mailroom and capture processes today into highly accurate and cost-saving Cognitive Document Automation processes!  Harness the power of technology and Intelligent Automation Processes!

Cognitive Document Automation onramps capture documents from any source.  Onramp document sources can be documents scanned with the browser interface, emails, direct file import, online document submission, self-service portal uploads, or mobile capture on iOS and Android devices. 


Mobile Capture is not simply taking a picture and uploading it on a mobile device.  Even high-definition pictures make for extremely poor-quality documents and slow down business use and processing.  Mobile Capture uses specialized image algorithms to convert pictures to high-quality black and white business documents.  These specialized image functions allow a mobile device to produce high-quality business documents just like production scanners do.  This is an important distinction when understanding the difference between taking unsecured pictures and uploading them versus true Mobile Capture.

Cognitive Document Automation determines how to sort documents, and intelligent process rules determine what types of documents have been submitted without users involved.  Intelligent Capture rules are similar to how a user looks at a document and determines what a document type is.  This is not forms recognition from 15 years ago.  Intelligent Capture uses logical rules to extract data that mimic user decisions and training.  This is not zonal extraction.  Intelligent Capture can look at every page of a document to determine where pieces of information are.  The information can move around on the document in unpredictable ways, like with an invoice.  Data can be mined or unstructured paragraphs of information like the address in a legal court document.  Intelligent can self-learn from user actions as well.  A library of user extraction actions is built and mimics user extraction actions with no IT involvement.

Cognitive Document Automation Services

Cognitive Document Automation

Component of Tromba's Cloud Intelligent Automation Solution Stack

Kofax TotalAgility is the foundational component of Tromba Technologies' Intelligent Automation Solution.  Tromba deploys its Intelligent Automation Solutions either OnPremise or as a Cloud Solution.  Kofax TotalAgility provides features, functionality, and orchestration for Cognitive Document Automation. 

Component of Tromba Cloud Solution
Cognitive Document Automation Features
Image Perfection - Perfect Image Every Time

Eliminate the need to rescan with automatic image correction, regardless of color, size, contrast, condition, or content. Simple tools in the document imaging software enable operators to make quick repairs without having to touch the original document.

Natural Language

Sentiment analysis and entity extraction improve customer and employee engagement and loyalty, deliver greater insights to the voice and opinions of social media, chatbot dialogs, and email, and enhance decisions through a greater understanding of intent.

Extract Information

Automation can extract both structured and unstructured information.  Advanced OCR, multiple OCR engine voting, ICR (handwriting), OMR mark-sense recognition; all combined with Intelligent Automation rules create the automation required to power high-volume mailroom automation.


Integrates with downstream processes or systems of record through either pre-configured, system-specific connectors, API, or standards-based connectors. Or leverage RPA robots to integrate with systems where these connectors are unavailable. In this case, RPA employs built-in integration capabilities that easily map data between source and destination systems, without the need for exposed APIs or web services and without writing integration code.

Machine Learning

Machine learning transforms structured and unstructured data into actionable insights, and embedded AI smartly recognizes people, content, and context.  Cognitive Document Automation learns from you as a user where information is in the document.

Separate Documents

No more manual sorting.  No more cover sheets.  Automate separating documents.  Automation will determine where a document begins and ends.

Classify Documents

No more manual sorting of like document stacks.  No more cover sheets that have to be manually created to "tell" the system what type of document is being scanned.  Automate classifying the documents that are scanned.  Automation will determine what "type" of document it is and where the document's first and last page is.

Evaluate Results

Provide visibility, process intelligence, and insight to customers, employees, robots, and business partners.

Manage Exceptions

Drive successful outcomes by orchestrating multiple actions, people, software robots, policies, and systems.

For more information about Cognitive Document Automation, contact our experts!

Learn more about Cognitive Document Automation
Cognitive Document Automation Solutions

Tromba Cognitive Document Automation Solutions

Optimize the way you capture, process and leverage all types of documents and information across your organization and from virtually any location.


Features: Multi-channel Capture, Intelligent Capture, Cognitive Document Automation

Transform any and all documents into useful electronic business information.

Features: Multi-channel Capture, Intelligent Capture, Cognitive Document Automation

Develop and deploy intelligent business processes that simplify critical, information-rich customer interactions within a single, scalable platform.

Features: Intelligent Automation, Process Orchestration, Intelligent Business Process Suite, Multi-channel Capture, Cognitive Document Automation

Cloud Capture as a Service

Cloud-ready capture solution outfitted with machine learning technology to automatically gather images and improve data accuracy.

Features: Intelligent Capture, Cognitive Document Automation, Capture SaaS

bottom of page