State agencies are at the frontlines of delivering critical services to millions, but they often face outdated systems, growing security threats, and evolving public expectations. At Tromba Technologies, we specialize in helping state governments modernize their technology, protect their data, and improve their ability to serve their communities more effectively.
We combine deep public sector expertise with agile, forward-thinking solutions, helping agencies transform operations, improve citizen engagement, and drive measurable impact. Whether you're reimagining digital services, migrating to the cloud, or strengthening cybersecurity, Tromba is your trusted partner for lasting success.
State Government Benefits Case Management
Tromba supports a state government benefits program that processes approximately 10,000 cases and 300,000 documents annually. They have transitioned from manual processes to a fully electronic case management platform, which has significantly reduced cycle times and improved their capacity to handle seasonal document surges.
Documents can be submitted via walk-in, mail, fax, email, mobile devices, constituent portals, and electronic forms with digital signature options. All manual processing is integrated into an Intelligent Business Automation Suite, allowing for electronic tracking of key performance indicators (KPIs).
The platform presents work items, user activity, and business process performance in a comprehensive dashboard, providing real-time insights and enhancing process management during benefit seasons.
Solution Recognized Benefits
High volume document processing
Integration with internal data systems
Secure integration with state data system
Benefits Case Management
Solution Components
How We Support State Governments
Our solutions are designed to balance the realities of state agencies, combining innovation with operational demands. We bring domain-specific expertise across critical areas, including:
Results We Deliver
Streamlined Benefits Processing
We modernized a major state's health and human services portal, cutting processing times by 40% and improving citizen satisfaction.
Cybersecurity Fortification
For a state department of revenue, we implemented advanced threat detection and incident response strategies, resulting in a 60% reduction in vulnerabilities within six months.
Cloud Readiness at Scale
Tromba guided a state transportation agency through a comprehensive cloud readiness assessment, developing a roadmap that resulted in over $2 million in operational cost savings.
Related Content
Tromba’s AI solution helped our client's process orchestration ultimately improving the provider and customer experience.
We successfully transitioned them to an electronic case management platform, which has significantly reduced processing times and enhanced their ability to manage seasonal document surges.