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Multi-Channel Capture

  • 2 min read

In this day and age, business get their documents and data from a variety of different sources. Whether scanning paper documents, ingesting emails, or getting data via the web, organizations must be agile enough to consume any data and document entry point necessary to best serve their customers. In turn, multi-channel capture solutions can be flexible to capture data and documents anywhere at any time, with the ability to centralize the delivery of the data. Tromba Technologies can help you design and implement your multi-channel capture strategy. 


More traditional methods of getting data and documents include scanning paper documents and then extracting the data from the documents. This is a tried-and-true method and is still in use today. TrombaAI’s platform can integrate most scanners with Twain Drivers in the market today. Other traditional methods are file folder monitors. They can monitor specific network folders and consume documents into their document processes. TrombaAI has this integration straight out of the box. 


The less traditional methods are becoming more mainstream for more organizations. The more of an online presence your customers have, the greater the need to develop online avenues. Email box monitors are an excellent way to get your customers' documents into your solution. TrombaAI’s platform has this capability right out of the box. Another way to get data and documents into your organization’s solution is through online portals. Online portals offer flexibility that traditional monitors lack. Online portals can accept data and documents so that the need for users to validate data already entered becomes less onerous. Again, as part of the platform, TrombaAI can offer online portals that fit your business's automated capture requirements. 


Opening up your methods for gathering documents and data can come with risks. An online presence means more opportunities for hackers and malicious actors to access your data and documents. TrombaAI is SOC 2 Type 2 compliant, which means that when you partner with us, we are aware of the risks and equipped to deal with them. 


Tromba Technologies is about converting paper-based processes into digitized multi-channel automated solutions to manage high-volume production environments efficiently. Our solution can transform your business. 


Featured Content   

TrombaAI is Tromba’s SaaS/Cloud Automation platform. To learn more, visit www.tromba-ai.com or contact Tromba at sales@trombatech.com.    


Are you a Upland FileBound customer?   


Are you a Kofax TotalAgility customer?    

Tungsten TotalAgility| Tromba Technologies      


Are you a Parascript customer?    

  

Are you interested in a Cloud or on-Premise automation platform? We can help you with all of this as well. For more information, contact us at www.trombatech.com or sales@trombatech.com.  


Empower your Business with Self-Service Portals

  • 2 min read

Information is power. Businesses often have to account for stakeholders needing information and access to their systems and data. Whether external vendors submit documentation to get paid or internal personnel assist in your process, more and more people are looking to innovate with self-service portals. Portals fulfill important functions and close gaps in your business. 


External portals can allow outside users to submit invoices, making your accounts receivable more efficient and allowing direct communication with your vendors. This leads to a better customer experience and faster invoice processing. 


Customer portals allow users to submit important data and documents, like applications, that can start your business process. Applications are inefficient to fill out by hand, so allowing your customers to submit them online improves their experience and reaches more of them. 


Internal portals allow your users to update data and resolve processing issues. An insurance company may need to know the status of processing claims and claim payments. Portals allow claim representatives to look into the claim payment process, review documentation, determine what is needed, and communicate that. This boosts visibility and, in turn, allows for more efficient claims processing. 


Tromba Technologies has built many portals that fit our customers' needs. Our experience with portals has allowed our customers to gain efficiency and compete in today’s markets. We have built vendor portals, which include user self-service maintenance and the ability to submit documentation and invoices. We have also built customer portals that allow external customers to submit applications. We also have internal portals that allow for internal maintenance of vendor information and mailroom departments. If you can think of it, we can build it. 


Self-service portals allow for more engagement with your stakeholders and close gaps in your business. Tromba Technologies has the experience and the tools to help you identify your portal needs and add them to your portfolio. 


Featured Content

TrombaAI is Tromba’s SaaS/Cloud Automation platform. To learn more, visit www.tromba-ai.com or contact Tromba at sales@trombatech.com.


Are you a Upland FileBound customer?


Are you a Kofax TotalAgility customer?


Are you a Parascript customer?


Are you interested in a Cloud or on-Premise automation platform? We can help you with all of this as well. For more information, contact us at www.trombatech.com or sales@trombatech.com.


Unleash the Power of Digitized Mail: Transform Your Mailroom into a Workflow Powerhouse

  • 2 min read

Updated: May 13, 2025



In today's fast-paced business landscape, the traditional mailroom can no longer keep up where agility and efficiency are paramount. It's time to embrace the future and digitize your mailroom operations with Tungsten Automation's TotalAgility platform.


Here are three compelling reasons why Operations Executives should consider implementing a digital mailroom:


1. Streamlined Processes and Increased Productivity: In the evolving hybrid work environment, say goodbye to manual sorting and routing of physical mail. TotalAgility's intelligent document capture and automation capabilities ensure seamless processing of incoming information, regardless of format or channel. By eliminating time-consuming manual tasks, your team can focus on higher-value activities, boosting productivity and operational efficiency.

2. Enhanced Customer and Supplier Experiences: Rapid response times are crucial for maintaining strong relationships with customers and suppliers. With a digital mailroom, you can instantly distribute incoming mail to the appropriate recipients or workflows, enabling faster turnaround times and improved satisfaction levels.

3. Improved Compliance and Risk Mitigation: Regulatory compliance is critical for businesses across industries. TotalAgility's digital mailroom solution provides a complete audit trail, automatic application of retention policies, and secure access controls, helping you mitigate risks and easily ensure compliance.


Now, let's explore two ideas that could revolutionize your mailroom operations:


1. Imagine a world where your mailroom can utilize automation intelligence to seamlessly process your incoming mail into your existing line-of-business systems, such as ERP, CRM, and accounting applications. TotalAgility's open architecture and seamless integration capabilities make this a reality, enabling you to leverage the full potential of your data and drive better-informed decisions.

2. Consider the power of intelligent automation and machine learning. TotalAgility's advanced capabilities can extract relevant data from unstructured documents, classify information, and route it to the appropriate workflows, reducing errors and ensuring accuracy at every step.

Are you ready to unlock your mailroom's full potential and gain a competitive edge? Contact Tromba today to learn how TotalAgility can transform your mailroom into a digital workflow powerhouse.



Featured Content   

TrombaAI is Tromba’s SaaS/Cloud Automation platform. To learn more, visit www.tromba-ai.com or contact Tromba at sales@trombatech.com.    


Are you an Upland FileBound customer?   


Are you a Kofax TotalAgility customer?    

www.kofax.com    


Are you a Parascript customer?    

  

Are you interested in Cloud or OnPremise automation platform? We can help you with all of this as well. Contact us by visiting www.trombatech.com or at sales@trombatech.com for more information.  

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