BPO Servicing
Tromba Technologies offers a wide range of intelligent process automation consulting services, implementation services, sales, and support services. We help organizations maximize automation efforts by assisting them in transforming their manual processes with technology. Tromba Technologies works with small organizations to large enterprises. Our services scale to the organization's needs.
We assist organizations with adopting the correct solution to fit their culture, budget, and requirements; rather than forcing them to conform to how the software works. We are an Automation software service solution provider with a business process-centric focus. Tromba Technologies has been helping empower organizations for nearly two decades.
Listed below is not a comprehensive list of clients or projects. We are providing this information to help gain insight into the type of customers and projects that Tromba has been involved with over the years.
Loan Servicing
From the beginning, we provided this organization with more benefits than they could anticipate. This is the Tromba way of business. Tromba listens and responds to our clients’ needs. We maintain a data/document environment that is critical to our customer’s entire business. Tromba strives to integrate that environment with its technical environment to leverage many of our customer’s infrastructure investments.
At the center of Tromba and our customer’s relationship is the secure and compliant management of their Enterprise Content Management environment.
“...Previously our Customer Service Associates (based on 13 associates) spent 247 minutes per day accessing documents in their legacy ECM environment. Currently, using Tromba Technologies solution they spend 45.5 minutes a day, with a time savings of 81%...”
In addition to providing a strong, stable, and growing Enterprise Content Management environment, Tromba provided client applications to efficiently import EAC images that used to be tediously scanned and indexed manually. Tromba also recently provided custom development to automate sending and receiving CAM files.
Solutions Recognized Benefits
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Digital Mailroom Automation
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Business Process Management Workflow
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Work Item Distribution rules
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Business Intelligence
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Process Intelligence
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Business Process Automation
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Integration with internal data systems and AS/400
Solutions Components
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Cognitive Document Automation
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Enterprise Content Management
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Business Process Automation
Unemployment Claims Servicing
For nearly two decades, Tromba has worked with this organization. This is the Tromba way of business. Tromba listens and responds to our customers’ needs. Tromba has provided an automated mailroom solution that has helped them grow over the years. As they have taken on more and larger customers of their own, they have not had to expand their mailroom operations as Tromba's solution scales and helps them process a fluctuating daily volume of mailroom documents.
The automated mailroom solution is at the center of Tromba and our customer’s relationship.
Solutions Recognized Benefits
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Digital Mailroom Automation
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High volume forms processing
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High volume report processing
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Integration with internal data systems
Solutions Components
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Cognitive Document Automation
Franchise Accounts Payable Servicing
For nearly a decade, Tromba has worked with this organization. This is the Tromba way of business. Tromba listens and responds to our customers’ needs. Tromba has provided an automated mailroom solution that has helped them grow over the years. This customer works with various Franchises across multiple states providing Accounts Payable functions. Tromba's solution automates the capture of data from receipts, invoices, and other documents received from a web portal and by email.
The automated mailroom solution is at the center of Tromba and our customer’s relationship.
Solutions Recognized Benefits
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Digital Mailroom Automation
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High volume data processing
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Integration with Microsoft Dynamics
Solutions Components
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Cognitive Document Automation
Immigration Case Servicing
Tromba’s client is a nationwide service organization that facilitates the processing of immigration cases. Our client has locations in all 50 states. This client process documentation decentralized securely to a centralized document repository.
Solutions Recognized Benefits
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Digital Mailroom Automation
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Decentralized document processing
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Centralized Enterprise Content Management Repository
Solutions Components
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Cognitive Document Automation
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Enterprise Content Management