Insurance Providers

Tromba Technologies offers a wide range of intelligent process automation consulting services, implementation services, sales and support services.  We help organizations maximize automation efforts by helping them transform their manual processes with technology. Tromba Technologies works with small organizations to large enterprises.  Our services scale to the organizations needs.

 

We assist organizations with adopting the correct solution to fit their culture, budget, and requirements; rather than forcing them to conform to how the software works.  We are an Automation software service solution provider with a business process-centric focus.  Tromba Technologies has been helping empower organizations for nearly two decades.

Listed below is a not a comprehensive list of clients or projects.  We are providing this information to help gain insight of the type of customers and projects that Tromba has been involved with over the years.

Insurance Client

 

Tromba’s client is a State level Insurance provider. They have roughly a half-billion in in premiums and over a billion dollars in total assets.  They currently have several hundred employees and a data environment that is driven and defined by over 100 million pieces of paper.  Our client originally engaged Tromba as a full-time Cognitive Document Automation and Enterprise Content Management Architect. Tromba has worked with this client for over a decade.  Tromba has helped this client develop and recognize an Enterprise data/document environment that will has enabled them to grow and respond to constantly shifting demands.

 

As Tromba’s relationship grew, they quickly recognized that Tromba could help in areas beyond consulting: 

  1. A new software architecture vision that has transformed their Application Services environment to bring better-featured products to their marketplace, and responds more quickly to their users’ needs and ever-changing requirements.

  2. Tromba’s Automation Solutions that quickly, accurately, and affordably put in place foundational business software that fits their business, technical, and application visions.

Here are some statements printed in our client's Employee newsletter regarding the project...

 

“When all was said and done, the new Fax project was one of the most successful ones ever launched.”

 

“In the past five years, I can’t remember being part of a project that went so smoothly and received such a positive response,”

One of Tromba’s solutions was to create the core components, vision, design, and construction of a fax automation environment.  The solution integrated an Enterprise Fax environment with a business process management platform that managed approximately 60,000 facsimile documents per month.  Over 300 employees utilized the platform daily.  The platform seamlessly integrated with our client's diverse technical environment defined by an Oracle data environment, JAVA applications, Linux servers, and Windows desktops.  Business processing that were taking upwards of fifteen days cycle times before project completion recognized a reduction to two-day cycle times after the project.

Solutions Recognized Benefits
  • Digital Mailroom Automation

  • Business Process Management Workflow​

  • Business Intelligence​

  • Process Intelligence

  • Business Process Automation

  • Integration with internal data systems

Solutions Components
  • Cognitive Document Automation

    • 50 Million document mailroom backfile

  • Over 60,000 document monthly

  • Enterprise Content Management

  • Business Process Automation

Medical Insurance Client

 

Tromba’s client is a member of an Insurer that cover 68 million people across 120,000 groups.

 

Tromba’s solution helped our client recognize a true electronic business process management approach and improve provider and customer experience. Like many organizations, until Tromba introduced Cognitive Document Automation, Business Process Automation, Robotics Process Automation, and other technologies; this organization struggled with the misuse of CRM.  They struggled with the audit requirements for Provider onboarding.  They also struggled with the audit for onboarding producers.  Tromba implemented Robotics Process Management integrated with Business Process Management.  The put a complete Intelligent Automation strategy in place that help this client significantly reduce costs and process times.  Individual projects were required to have a completed and recognizable ROI.  Many of the ROI’s recognized a minimum of 50% cost reductions.

Solutions Recognized Benefits
  • Digital Mailroom Automation

  • Business Process Management Workflow​

  • Business Intelligence​

  • Process Intelligence

  • Business Process Automation

  • Integration with internal data systems

  • Provider Onboarding and maintenance

    • Automated verifications​

  • Producer Onboarding and maintenance

    • Automated verifications​

  • Contract Management

Solutions Components
  • Cognitive Document Automation

  • Enterprise Content Management

  • Business Process Automation

  • Dynamic Case Management

  • Intelligent Business Process Suite

  • Electronic Forms with digital signature integration

  • Digital Customer Engagement

  • Robotics Process Automation

Health Insurance Client

 

Tromba's client is a nationwide health insurance provider that processes around 4,000 Accounts Payable invoices daily.  Tromba's solution automates the extraction of invoice data, credit memo data, claim form data, and other vendor maintenance documents.  Additionally, Tromba's solution provide critical process steps to match invoices to POs, check for duplicate invoices, and much more.

Tromba's solution is integrated with our client's ERP and ECM environments.

Solutions Recognized Benefits
  • Digital Mailroom Automation

  • Invoice to Payment Automation

  • Business Process Management Workflow​

  • Business Intelligence​

  • Process Intelligence

  • Business Process Automation

  • Integration with Lawson

  • Integration with Perceptive Content (ImageNow)

Solutions Components
  • Cognitive Document Automation

  • Business Process Automation

  • Intelligent Business Process Suite

For more information about our Customer Solutions and to begin your automation journey today, contact Tromba Technologies!

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