Customer onboarding is one of the most important interactions with new customers. TrombaAI helps to reduce the time and cost of all onboarding processes. TrombaAI is a framework of automation, intelligence, technologies, and modules. The framework provides a unique combination of mobile access, multi-channel document capture, data extraction, workflow automation with intelligent ruled-based optimizations, and integration capabilities. TrombaAI also empowers users with self-service and easy-to-use portals. This frees your personnel to focus on more essential tasks while enhancing customer engagement and satisfaction, allowing your customers to connect with you anytime, anywhere, and on any device.
Early engagement is critical for long-term customer health. TrombaAI ensures you start every user's journey on the right foot. Today's customers expect the same mobile, ease of use, and real-time experience from popular online retail and social platforms. Customers expect to connect with you anytime, anywhere, and through a multitude of channels and devices. By automating customer onboarding, companies are able to scale their business. Automating repetitive tasks and items required for all customers means that human-led services can focus more on having strategic conversations with the customers who need them.
Intelligent automation should provide support and resources to the customer, sometimes even before they realize they need it. It can help the customer feel confident about diving into the relationship and realizing value immediately. It responds to customer activity by providing resources and guidance at every point in their journey. It can also support clear and timely communication between the onboard team and the customer.
TrombaAI employs automation and customer self-service to eliminate time-consuming, error-prone manual processes. Enable your operations and customer care managers to make faster, better-informed decisions through tailored reporting and analytics.
TrombaAI being a cloud automation solution, provides your customers mobile access across all devices and channels. TrombaAI can provide automated personal follow-up communication and other customizable features to solidify customer loyalty. TrombaAI assures doing business with you is easy and assures customer satisfaction.
TrombaAI can integrate with third-party services to execute identity verification, Know Your Customer (KYC), anti-money laundering, fraud prevention, and other regulatory compliance checks.