Information is power. Businesses often have to account for stakeholders needing information and access to their systems and data. Whether external vendors submit documentation to get paid or internal personnel assist in your process, more and more people are looking to innovate with self-service portals. Portals fulfill important functions and close gaps in your business.
External portals can allow outside users to submit invoices, making your accounts receivable more efficient and allowing direct communication with your vendors. This leads to a better customer experience and faster invoice processing.
Customer portals allow users to submit important data and documents, like applications, that can start your business process. Applications are inefficient to fill out by hand, so allowing your customers to submit them online improves their experience and reaches more of them.
Internal portals allow your users to update data and resolve processing issues. An insurance company may need to know the status of processing claims and claim payments. Portals allow claim representatives to look into the claim payment process, review documentation, determine what is needed, and communicate that. This boosts visibility and, in turn, allows for more efficient claims processing.
Tromba Technologies has built many portals that fit our customers' needs. Our experience with portals has allowed our customers to gain efficiency and compete in today’s markets. We have built vendor portals, which include user self-service maintenance and the ability to submit documentation and invoices. We have also built customer portals that allow external customers to submit applications. We also have internal portals that allow for internal maintenance of vendor information and mailroom departments. If you can think of it, we can build it.
Self-service portals allow for more engagement with your stakeholders and close gaps in your business. Tromba Technologies has the experience and the tools to help you identify your portal needs and add them to your portfolio.
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TrombaAI is Tromba’s SaaS/Cloud Automation platform. To learn more, visit www.tromba-ai.com or contact Tromba at sales@trombatech.com.
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